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Responsible gambling at Allright

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Most people open this page after a session that felt a bit off, not because anything has gone wrong. That's the right instinct. Gambling is meant to be entertainment with a cost attached, not a way to make money or fix a bad week, and this page sets out how to keep it that way while playing with us.

Why this matters

Online play removes a lot of the natural friction that exists in a betting shop or a casino floor – no closing time, no walk home, no one to see your face. That convenience is exactly why a few honest checks matter more here than anywhere else. We'd rather you played less and stayed in control than played more and regretted it.

Signs gambling is getting out of hand

None of these on their own mean a problem. A pattern across several of them is worth taking seriously.

  • Chasing a loss with a bigger stake to "get it back" the same session
  • Losing track of time or money spent, and being surprised when you check
  • Borrowing money, dipping into savings, or missing bills to fund play
  • Hiding the amount or frequency of your play from people close to you
  • Feeling irritable, anxious or low when you try to cut back
  • Using deposits to cope with stress, boredom or a bad mood rather than for fun

Questions worth asking yourself

A short, honest self-check, answered privately, tells you more than any warning banner. There's no score here – just your own answers.

  • Have you ever lied about how much time or money you spend playing?
  • Do you need to stake more than before to get the same enjoyment?
  • Have you tried to cut back and found it harder than expected?
  • Does play ever interfere with work, sleep, or time with family?
  • Have you ever gambled to pay off money lost gambling?
  • Would stopping for a month feel uncomfortable rather than easy?

Our controls on your account

We run a deposit turnover check rather than a blanket deposit cap: before any withdrawal request, the minimum sum of bets placed must reach 3 times the amount deposited. Table games, live games, crash games and sports bets under odds of 1.55 don't count towards that figure, so it can take longer to clear than the multiplier alone suggests.

If an account sits untouched for 180 days we treat it as inactive and apply a monthly service fee of €5 against the balance until it reaches zero, at which point the fee stops and the account may be blocked. That's one more reason not to leave an account open once you've decided to stop playing – close it instead, or get in touch and ask us to.

What a deposit turnover requirement means in practice

Say you deposit €100 and want to withdraw. You'd need to place at least €300 in qualifying bets first. If you stop short of that and ask for a withdrawal anyway, we're entitled to hold back a 20% commission on the amount paid out, calculated against funds that weren't actually played through. It's not a penalty for playing – it's what happens when a withdrawal request is made against money that hasn't moved through the account as play. Reading this figure before you deposit, not after you try to withdraw, is the whole point of putting it here rather than only in the small print.

Why this sits next to responsible play, not just the terms

A turnover requirement changes how long money stays active in an account, which is exactly the kind of mechanic worth knowing before you set a personal budget. If you're the type who deposits a fixed amount for the week, build the 3x figure into that plan rather than discovering it when you try to cash out.

Practical limits that work

  • Decide the amount you're prepared to lose before you start, and treat it as spent the moment you deposit it
  • Set a time limit for the session using your phone's own timer, not a mental estimate
  • Avoid depositing again straight after a loss – step away for at least a few hours
  • Keep gambling money separate from money earmarked for bills, rent or savings
  • Never play when drinking, tired, or trying to deal with a bad day
  • Review your bank statement monthly against what you remember spending

Where to get help in the UK

If any of the self-check questions above landed closer to home than you expected, these organisations offer free, confidential support and none of them require you to have a "big enough" problem first.

OrganisationWhat it offers
GamCareNational Gambling Helpline, 0808 8020 133, free and open 24/7
BeGambleAwareInformation, advice and free support services
GamStopFree national self-exclusion covering licensed gambling sites
Gordon MoodyResidential and online treatment programmes

Blocking software

If self-exclusion through GamStop isn't enough on its own, tools like Gamban and BetBlocker (free, multi-platform) block gambling sites at device level, which removes the temptation to simply type the address back in during a weak moment.

Protecting minors

Our site is for adults only – 18+, no exceptions, and we don't allow anyone under that age to register. If a device you play on is ever shared with a child or teenager, parental-control software such as Net Nanny or Qustodio can keep gambling sites off that device entirely, which is worth setting up even if you're confident they wouldn't go looking.

Getting in touch

For anything related to limits, inactivity fees, or closing an account, write to [email protected]. Gambling should be entertainment, not a chore.